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Terms and conditions
When making a purchase, the customer accepts the following terms and conditions.

DELIVERY TIME
Bocingo, S.L. will deliver the product to the transport agency in a 48h period. The delivery time will depend on the type of transport chosen. For standard deliveries to mainland Spain and Portugal it will be 1-2 working days; for deliveries to the Balearic islands it will be 3-5 working days; for deliveries to the Canary Islands 4-6 days which may be longer due to customs clearance. Deliveries to France, Belgium, the Netherlands and Luxembourg will take 3-4 days; Germany, Austria, Italy and UK 4-6 working days and for the rest of the EU the delivery time will be 5-8 working days depending on the country.

Customized products including printed logos are excluded from these delivery times, in these cases Bocingo, S.L will let the customer know when the product will be handed to the transport agency.

Deliveries to the following areas will also be excluded: Büsingen, Heligoland, Åland Islands, French Guiana, Guadeloupe, Martinique, Réunion, Mount Athos, Campione d’Italia, Livigno, Lucano Lake, Channel Islands and Gibraltar.

Terms of payment
The payment methods accepted by Bocingo, S.L. are:

1. PAYPAL: After confirming the order the customer will be taken to the Paypal website their secure payment platform. Once the payment process is completed the customer will be redirected back to Bocingol.com

2. CREDIT/DEBIT CARD: After confirming the order the customer will be taken to the virtual payment using their secure payment platform.

3. BANK TRANSFER: After completing the purchase, the customer must make a transfer to the account number specified in the order. Upon receipt of the transfer we will ship the order.

Shipping:
Deliveries only to Spain (mainland, Balearic islands, Canary islands, Ceuta and Melilla), Portugal (mainland), France, Belgium, the Netherlands, Luxembourg, Germany, Austria, Italy, United Kingdom and rest of the EU countries.

The customer will see the shipping costs once he has entered his details and shipping address.

The following conditions will apply:
1. Deliveries will be done by courier service.
2. Delivery costs include value added tax (VAT). 3. Shipment will consist on the delivery of items to the address specified by the customer during the ordering process except the areas listed above.
4. We will not be responsible for the possible delays caused by the courier services.

For the destinations specified in the second paragraph above about the delivery (EU exceptional areas) Bocingo, S.L. reserves the right to review transport costs once the customer has completed the purchase and in this case the customer will be informed about the difference in the cost in order to regularize it.

Refund
If the buyer does not agree with the purchased product there is the option of getting a refund. There will be a period of 48 hours from the moment the order is delivered to notify Bocingo, S.L via email. Products which had previously been printed and customised are not included in this clause, unless the reasons were attributable to Bocingo, S.L.
Refunds will only be accepted if the product is in perfect condition and with the original packaging. In cases where the refund reasons are not attributable to Bocingo, S.L., the buyer will assume the costs generated by this refund. Changes of colours or other characteristics derived from a change in the customer’s mind or an error on behalf of the customer while making the order are considered causes not attributable to Bocingo, S.L. If the refund of the products is legal it will be Bocingo, S.L. who will take on the costs of shipping as long as the customer informs about this situation when he receives the order within a 48 hour period. The buyer can choose between an exchange for another product or a full refund.

Taxes
All prices include VAT, except the areas were this tax does not apply. Prices do not include any other tax, rates, tariffs or surcharges. Places exempt from other taxes, rates, tariffs or surcharges (Ceuta, Melilla, Canary Islands and the rest of the EU exceptional areas) will be informed by Bocingo, S.L., that it is the customer who will assume those costs at the destination and he shall be aware of such taxes.

Prices
Products will be sold at the price indicated, being valid the price at the time of confirmation of the order by the customer.

Validity
Bocingo, S.L. reserves the right to modify prices, items, promotions and other commercial conditions without notice.

Copyright
All illustrations, store name and pictures of the shop are protected by the intellectual property Act. Any misuse can be legally prosecuted.

Data protection:
The received data shall only be used for purposes related to Bocingol website and according to the provisions of the Law on Data Protection -Organic Law 15/1999 of 13 December on the protection of data of a personal nature and Royal Decree 994/1999 of 11 June which passes the Regulation on safety measures of automated data files containing data of a personal nature.
When a customer introduces his details on our website or places an order, his personal data and address as well as the transactions made will be added to our data base and they will only be used to carry out and track the order. If consent has been given, unless it is revoked, data will also be used to send information about offers and promotions and services which may be of interest to the customer. The customer will be able to modify his details at any time as well as ask for the password reminder in case he has forgotten. The customer could perform his right to access, amend, opposition and cancellation of these news by addressing to Bocingo, S.L, calle Hilanderas, 23 – 28500 Arganda del Rey – Madrid or by email: info@bocingol.com, in the terms legally provided and may request information.

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AT YOUR SERVICE
Bocingol
C/ Hilanderas, 23
P.I. La Azucarera 28500 Arganda del Rey
MADRID - ESPAÑA
Telephone: +34 91 871 87 13 / +34 91 873 27 42
Office hours: 10 to 14h. and 15 to 19h.
TimeZone GMT+1